To Our Valued Patients and Our Community

Due to the current crisis, we are following the recommendation of our governing body to suspend all services until further notice. We hope to re-open as early as Monday, April 6th. Appointments prior to that date will be rescheduled. Should there be any additional changes we will reach out to you.

IF YOU ARE EXPERIENCING A TRUE DENTAL EMERGENCY THAT CANNOT WAIT, THE PUBLIC IS ADVISED TO SEEK THE ATTENTION OF LOCAL EMERGENCY LOCATIONS EQUIPPED WITH N95 MASKS. This type of mask is not routinely stocked in dental practices.

Erin Mills Smiles Dentistry is one of the emergency dental offices operating during the current situation. A list of other equipped dental offices can be found (click here).

During this time, our patients can reach us by email (info@waterdownsmilesdentistry.com) and SMS messaging (for those who did not opt-out of this service, you will have received an automated message on March 16th, you can replay to that to reach us). These messaging systems will be check periodically throughout the day. It is likely that only those requiring urgent care will receive a response.

KEEPING OUR COMMUNITY SAFE: Worth Reminding

Any public space can be at risk for germs and bacteria. For that reason, we can assure you that we have cleaning procedures and policies in place to provide a safe and clean environment for our patients and team. We continue to adhere to strict sterilization and disinfectant protocols. It is our common practice to wipe down all surfaces in the treatment rooms with hospital grade disinfectant and to change protective barriers on clinical touchpoints that you see our plastic wrap between each and every patient.

In light of the COVID-19 situation we increased the frequency of cleaning frequently touched surfaces in our common areas. We have always had hand sanitizer and tissues for your use and wiped down surfaces during the day. The overall health and safety of our clients and employees is a team effort.

We wish all of you safety, comfort and good health.